If you have any questions please contact our team via the contact form or using our email address below. We’ll aim to respond within 24 hours. Our office hours for customer service are 9.30-4.00 Monday - Friday

info@bondstreetshoecompany.com
Phone / Whatsapp: 07940 454239

In the meantime, here are our most frequently asked questions, we hope they help!

How long will it take for my order to arrive?

We offer 3-6 working day delivery for all mainland UK orders. We have no minimum order size, however we do provide Free Delivery when you spend over £60 🙂

How much does delivery cost?

We charge £3.99 (inc VAT) for all orders below £60 (UK Only). Everything above £60 will be shipped for free! We ship via Royal Mail & Hermes

Do you ship internationally?

Yes, we ship to Europe & USA

Can I return a product?

Yes you can! We do not offer free returns this cost should be covered by you to ship it back to us and you're liable for any missing or damaged items in this process. You can view our full returns policy here.

Which payment methods do you accept?

We accept PayPal, Clearpay and all major credit / debit cards through our SSL Secure, 100% PCI compliant checkout pages.